Thank you for shopping at Sønderhaus! As a small and independent clothing brand, we are currently unable to offer refunds to the original payment method. In place of this, we offer exchanges or store credit.

To initiate a return or exchange, click here.

Customers are responsible for return shipping costs, unless Free Exchanges + Package Protection was purchased at checkout.

Please Note: Inventory for exchange orders is not guaranteed. If the item you've selected to receive is unavailable at the time a return is processed, you will receive store credit instead.

Return/Exchange Policy:

• Returns and/or exchanges must be initiated within 30 days of receiving your order.
• Items must be returned or exchanged through our online portal. In-person returns cannot be accepted at this time.
• Items returned must be unworn, unwashed, and with the tags still attached. This includes any brand, sizing, or return tags.
• Items must be returned in original condition with no trace of smell, pet and/or human hair, or stains (including makeup or tanner stains).
• Items marked as final sale are unable to be exchanged or returned for store credit.

Sønderhaus reserves the right to reject returns for any of the reasons listed above, as well as revoke a customer's return eligibility based on multiple returns of damaged or unsellable items.

For questions about returns and exchanges, contact us at hello@sonder.haus.