Thank you for choosing Sønderhaus. We are a small and independent clothing brand and, unfortunately, cannot facilitate returns. However, we are pleased to offer exchanges or store credit within 30 days of delivery.

Please note that the customer is responsible for the shipping cost of the return. 

Please note that certain products frequently sell out. If your desired product for exchange has sold out at the time we receive your return, you will be eligable for a full refund.  

- Initiate an exchange within 30 days of receiving your order - click here to initiate a return or exchange

- Provide your order details and specify the item you wish to exchange, along with the desired size, color, or style.

- Upon receipt and inspection of the returned item, we will process the exchange and ship the requested item. Any price differences will be handled through store credit.

Store Credit: Alternatively, you can opt for store credit, which will be issued via this link. The store credit does not expire and can be used with other promotions or discounts.

- Customers are responsible for the shipping costs of returning the item.

- Items received after the 30-day exchange window or not meeting the specified conditions will not be eligible for exchange or store credit.

- Specified conditions for returning/exchanging items: Not worn and tags still attached. There should be no signs of wear or the item may not be accepted.

Please note that certain products frequently sell out. If your desired product for exchange has sold out at the time we receive your return, you will be eligable for a full refund.

Note: If a Sønderhaus item you have received has any manufacturer defaults or if you have received the wrong item, please email hello@sonder.haus for a potential replacement.

For any further inquiries or assistance, please contact our customer support team. Thank you for your support and understanding!

Note: This policy is subject to change. Please refer to our website for the latest information.